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Podcast: Fintech Insider Podcast by 11:FS
Episode: Insights: How do fintechs build loyalty? With Monzo and Yonder
Description: In this episode of Fintech Insider Insights, David Barton-Grimley, Fintech Strategy Director at 11:FS, and Benjamin Ensor, Director of Research and Strategy at 11:FS, are joined by some great guests to discuss loyalty. What is the longest relationship you’ve ever had? Family, friends, your partner will obviously be up there - but how about who you bank with? From opening your first account when you're a child, to buying your first car, house, and planning your estate, our relationship with financial services spans an entire lifetime. Many people used to spend their enti...