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Podcast: Hotel Marketing Podcast
Episode: 84 - Why Won’t TripAdvisor Answer These 3 Questions?
Description: Welcome to the TripAdvisor conspiracy theory episode where we’re going to cover all the strange and unusual things we are seeing from the world’s largest review and hotel shopping platform.
Since the beginning of 2018, we have been noticing some very odd behavior from the TripAdvisor results, customer service response time, sales rep strategies, and overall communication. What is most odd is that we have found communication from TripAdvisor to us, our clients, and industry partners has seriously degraded. This leads us to start asking some pretty conspiratorial questions like, “Is TripAdvisor being bought out?”
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