Want to create an interactive transcript for this episode?
Podcast: CXOTalk
Episode: Analytics and Data Science at Citibank
Description: #datascience #analytics #banking #citibank #customerexperience Citibank uses data, analytics, and AI to improve the customer experience, but that's only the beginning. We speak with Murli Buluswar, Citi's Head of Analytics for the US Consumer Bank, about how his team supports businesses from origination to acquisition to customer retention and beyond. He also shares practical advice on how to bring data and analytics into your own organization.The conversation includes these topics:-- On data science and analytics at Citibank-- On the role of data science in financial services-- How are data...