Want to create an interactive transcript for this episode?
Podcast: CXOTalk
Episode: Digital Transformation: A Practitioner's Guide (with TIAA)
Description: #digitaltransformation #chiefinformationofficer #cio Digital transformation is no longer an option for most organizations. The question is how to focus resources and transform in areas such as rethinking business models, improving customer experience or client services, driving innovation, and using data analytics more effectively.But how do you measure the results of this transformation? What are the benefits? What about planning for technology investment and culture change? Digital transformation strategy must consider all these points.To gain practical advice, we speak with Sastry Durvasula, the Chief Information & Client Services Officer at TIAA, to learn how...