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Podcast: CXOTalk
Episode: Telecom Industry: Product Development at Verizon
Description: How does a huge telecom organization with $132 billion in revenue manage product development for the enterprise and consumer markets? Verizon's Chief Product Development Officer, Nicki Palmer, explains and also dives into what's happening with 5G. She describes Verizon’s product design process, talks about Verizon’s 5G Labs, and explains how digital transformation shapes customer experience.This conversation covers these topics:-- What is product development in telecommunications?-- Balancing product innovation with legacy product development-- Digital transformation and customer experience management-- About the Verizon 5G labs-- How to driv...