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Podcast: NerdBrand Podcast
Episode: EP127: Let's Get Personal
Description: Send us Fan MailWelcome to another episode of the NerdBrand podcast.I like to swallow skittles and then chase them down with a rootbeer. Toopersonal? Stay tuned as we talk about how brands need to personalizethemselves for a better customer experience!People want to interact with brands in a more personal way.I’m tired of AI and bots too. I do prefer a personal touch to my account if I’mpaying monthly for a high level service.1. How can brands do this...