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Episode: Meet Author Jeanne Bliss
Description: BJ and Deb met and interviewed Jeanne Bliss, author "I Love You More Than My Dog" at the Word of Mouth Supergenius conference (see video www.facebook.com/socialgeekradio). Jeanne started her career at Land's End reporting to founder Gary Comer and the company's executive committee, ensuring that in the formative years of the organization, the company stayed focused on its core principles of customer and employee focus. She was the first leader of Land's End Customer Experience. Jeanne now runs CustomerBliss (www.customerbliss.com), an international consulting business where she coaches executive leadership teams and customer leadership executives on...