Want to create an interactive transcript for this episode?
Podcast: The SaaS Podcast - AI, Growth & Product-Market Fit for SaaS Founders
Episode: Niche SaaS: 18 Months in Back Offices to $10M ARR
Description: Sufian Chowdhury burned through $80,000 building the wrong product, then COVID wiped out 70% of his customers. Instead of quitting, he built a niche SaaS company that now handles 7 million rides a year and is approaching $10M ARR.
Learn how Kinetik became the first vertical SaaS platform for non-emergency medical transportation by physically sitting in customer back offices for 18 months. Sufian shares why building niche SaaS requires domain expertise most outsiders lack - he personally drove for his first customer to understand the market. The result: billing cycles cut from 60 days to 21 days and 40 hours of manual work reduced...