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Podcast: The Alldus Podcast - AI in Action
Episode: ServiceNow Series E154: Shannon Chapman, Director of IT Service Delivery at Norwegian Cruise Line Holdings Ltd.
Description: Today's guest is Shannon Chapman, Director of IT Service Delivery at Norwegian Cruise Line Holdings Ltd. Founded in 1966, Norwegian Cruise Line has been the premier innovator in the cruise line industry for nearly 60 years. They were the first to eliminate set dining times and provide guests with the freedom to cruise on their timetable to over 450 incredible destinations around the world. In the coming years, Norwegian’s commitment to innovation will continue to raise the bar for the cruise industry.
Shannon leads their ServiceNow team to enable delivery of IT Services to end-users. She partners with business ow...