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Podcast: The Alldus Podcast - AI in Action
Episode: ServiceNow Series E110: John Bourbeau, Vice President, IT Support Services at Beth Israel Lahey Health
Description: Today's guest is John Bourbeau, Vice President of IT Support Services at Beth Israel Lahey Health. Beth Israel Lahey Health is a healthcare system that brings together academic medical centers and teaching hospitals, speciality and community hospitals, more than 4,800 physicians and 36,000 employees in a shared mission to expand access to care and advance the science and practice of medicine through groundbreaking research and education. They are helping their patients and their families, their communities and healthcare as a whole be healthier.
John is a proven thought leader with a focus on building customer-focused teams delivering world-class support and ass...