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Podcast: The Alldus Podcast - AI in Action
Episode: ServiceNow Series E62: Christian Seiberl, CSM & FSM Lead at iTSM Group Austria
Description: Today's guest is Christian Seiberl, CSM & FSM Lead at iTSM Group in Austria. The iTSM Group consists of iTSM Consulting GmbH, as the parent company, and several subsidiaries and affiliated companies. Headquartered in Bodenheim near Frankfurt am Main in Germany, the core business of iTSM Consulting GmbH relates to digital transformation in enterprise service management.
All iTSM Group companies support their customers in mastering digital services holistically, from needs analysis to strategy and realization to ongoing operation. The group of companies currently employs more than 200 people and serves around 750 customers from business and public administration. For the Gro...