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Podcast: The Alldus Podcast - AI in Action
Episode: ServiceNow Series E07: Rich Jones, Director of IT Service Management at Madison Square Garden Company
Description: Today's guest is Rich Jones, Director of IT Service Management at Madison Square Garden Company in New York. Rich is a Dynamic leader specializing in building high performing teams and processes across a variety of IT disciplines. With expertise in creating and integrating IT Service Management and Product Ownership with Business Operations, Rich has a strong background in IT Service Design, Service Transition and Service Operation, Change and Release Management, Project Management, IT Operations Management and DevOps.
MSG Entertainment is a world leader in live experiences with a portfolio of iconic venues that includes: New York’s Ma...