Want to create an interactive transcript for this episode?
Podcast: The Alldus Podcast - AI in Action
Episode: E05 Cathal McGloin, CEO at ServisBOT
Description: Today’s guest is Cathal McGloin, Founder and CEO at ServisBOT. Based in Dublin and Boston, ServisBOT are transforming customer service conversations through messaging, artificial intelligence and automation. They deliver simple, convenient and powerful solutions in customer interaction management that transform service quality while reducing service costs.
ServisBOT’s goal is to eliminate all the frustrating parts of contacting customer service by automating as much as possible using BOTs and AI so that customers get the service they want, at any time they want it. They believe customer service can be a differentiator if it’s accessible, convenie...