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Podcast: RESTAURANT STRATEGY
Episode: The Devil is in the Details
Description: #74 - The Devil is in the DetailsÂ
This week’s episode is all about the details… the little things that we can do to make an impression on our guests. Because even though we have all different kinds of marketing tools at our disposal, word-of-mouth is still the most powerful tool out there. And word-of-mouth is something our guests do for us.Â
But we can’t leave it all to them… we can’t just serve a great meal and then HOPE they tell their friends and colleagues. No, we have to tip the scales in our direc...