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Podcast: Expert In You
Episode: Maximizing Profitability Through Systems and Customer Experience with Karen Hairston
Description: In this episode of Expert in You, Ann Carden speaks with Karen Hairston about her expertise in business consulting, including her work with the Michigan Department of Education. Karen highlights how to recognize when businesses need an external consultant and the benefits of gaining fresh perspectives. She delves into her signature 3S Profit Optimizer Framework, focusing on improving the customer experience and uncovering hidden profit leaks. Tune in for exclusive business strategies, plus an invitation to Ann’s upcoming workshop!
With over 20 years of experience in process improvement and training development, Karen Hairston has become a recognized thought leader in...