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Podcast: In Their Own Words
Episode: Weaponizing Special Causes: Deming in Education with David P. Langford
Description: In this episode, David and Andrew talk about Common Cause Variation vs Special Cause Variation, and the problem of confusing the two. Using the example of transgender students, David describes how a system's capability should be expanded rather than using that special cause situation as a weapon to destroy the entire system. TRANSCRIPT Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W Edwards Deming. Today, I am continuing my discussion with David P. Langford, who has devoted his life to applying Dr...