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Podcast: In Their Own Words
Episode: Travis Timmons, Owner and Physical Therapist of Fitness Matters and Kelly Allan, Deming Institute Advisory Council Chairman - "From Chaos to Process"
Description: Travis Timmons, owner of Fitness Matters and Kelly Allan, Senior Associate of Kelly Allan Associates and Chair of The Deming Institute's Advisory Council. Travis and Kelly share the Deming journey "From Chaos to Process" of Fitness Matters, starting with Travis's introduction to The System of Profound Knowledge® (SoPK), and systems thinking. The focus then shifts to psychology and caring for people, and how they have driven our fear and removed barriers all while creating "joy in work".  He ends with how using the Plan Do Study Act (PDSA) Cycle has helped them grow and thrive. Tra...