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Podcast: In Their Own Words
Episode: Ron Moen and Cliff Norman of Associates in Process Improvement (API) - "I Make No Apologies for Learning"
Description: Ron Moen and Cliff Norman, of Associates in Process Improvement (API), discuss their similar experiences where first introduced to Dr. Deming, their paper "Evolution of Deming's System of Profound Knowledge" and finally the "journey of learning" through the lens of SoPK, that Dr. Deming left the world. Ron and Cliff start with an introduction on their first meeting with Dr. Deming; how he challenged what they knew and had learned and dramatically changed their thinking and lives going forward. The main focus of the podcast summarizes the paper Cliff and Ron will publish next year...