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Podcast: In Their Own Words
Episode: Bob Browne, former CEO of the Great Plains Coca Cola Bottling Company
Description: Bob Browne is the former CEO of the Great Plains Coca Cola Bottling Company and soon to be author of a new book, The Sys-Tao Way, that outlines his application of the Deming Philosophy. Bob gives a brief history of the Great Plains Coca Cola Bottling Company, his introduction to the Deming Philosophy and experiences incorporating many of the teachings into his organization. Bob states how the Four Pillars are the key to understanding Deming with a special focus on the theory of knowledge and working relationships. He describes the difficulty of letting go of...