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Podcast: Systematic Leader
Episode: The Problem with Playing It Safe with Seth Spears
Description: Join Seth Spears and me as we discuss using customer feedback and his own intuition to make decisions. Seth Spears is the founder of Wellnesse. One of my favorite parts of this interview was when he talked about taking risks and driving growth rather than optimizing an existing process.
Highlights from the interview:
1. Remote Work Systems
Seth discusses how his e-commerce company uses Loom videos and AI-generated transcripts to create standard operating procedures (SOPs) for remote employees. This helps document processes and train new hires when existing team members leave or change roles.<...