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Podcast: Unofficial Partner Podcast
Episode: UP463 Ticketing is a terrible experience, so who's to blame?
Description: Nobody's ever happy with the process of buying event tickets. Why's it so hard? Join us in an enlightening discussion with David Hornby of SecuTix and Stuart Cain, CEO of Warwickshire County Cricket Club, as we explore the complexities of the ticketing process. Discover the roles of different stakeholders, the evolution of ticketing technology, challenges like bots and secondary markets, and the nuanced dynamics of pricing for events. We also dive into the unique aspects of ticketing for cricket, both for high-demand matches and regular county games, and the ongoing quest for fair, transparent practices that en...