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Podcast: Digital Hospitality
Episode: Pouring Hospitality: How Josh Bucens Blends Chicago’s Spirit with Guinness Innovation
Description: Josh Bucens, the Director of Food & Beverage at Guinness Open Gate Brewery in Chicago, is redefining hospitality by blending the legacy of Guinness with the city’s dynamic food and drink scene. With a background in bars, restaurants, and nightlife, Bucens leads a high-volume operation that serves thousands each month. Through strategic use of technology, a focus on hiring the right talent, and a deep passion for Chicago’s hospitality culture, he ensures an unforgettable guest experience. From large-scale events to daily service, Bucens and his team create a welcoming environment where great beer, innovative food, and community come toge...