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Podcast: On Tap Podcast
Episode: Beyond the Pipes: The Hidden Truth About Plumbing
Description: Send us a textEver wondered what plumbers really think when they walk into your home? Reid and Tyler—a master plumber and his apprentice—pull back the curtain on the modern plumbing industry with startling honesty. Their conversation reveals how the business of fixing your pipes has transformed into a sales-driven enterprise where technicians are monitored by AI, evaluated on upselling metrics, and incentivized to find problems you never knew existed.The duo shares jaw-dropping stories from the field—including floating cat turds in a flooded basement, accidental sewage spills, and discovering that modest-looking homeow...