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Podcast: The OoruLabs Podcast
Episode: Customer centricity, talent and systems in government | S3E12
Description: ***Support the podcast, become a member: https://www.youtube.com/channel/UCksnReFEAAK47cTVZBVQJrw/join In this episode of OoruLabs, India’s premier Urban Affairs podcast, Sathya Sankaran discusses the challenges of urban planning in Bengaluru, highlighting the limitations of traditional master plans and advocating for a more dynamic, local approach to city management. He emphasizes the need for integrated land use and transport planning, the importance of citizen engagement, and the necessity of a cultural shift within government bureaucracy to prioritize the needs of citizens over vested interests.-Keywords<...