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Podcast: AWS Podcast
Episode: #468: [Amazon Connect #4] Anticipatory Customer Service with Artificial Intelligence and Machine Learning
Description: Explore the power of AI and ML to deliver real-time customer insights that help you deliver better experiences. The ability to anticipate and respond to customer needs in real-time can be a game-changer in helping businesses deliver exceptional customer experiences. Shalesa Charron, Principle Partner Development Specialist at Amazon Connect, shares how the latest Amazon Connect innovations in Artificial Intelligence and Machine Learning deliver personalized and dynamic customer interactions.
Register for the VoiceFoundry webinar: https://bit.ly/3y2l0tX
Register for the ServiceNow webinar: https://bit.ly/3D6YGDp
Download the Amazon Connect infographic: https://bit.ly/3D5Zkkf