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Podcast: thinkfuture: technology, philosophy and the future
Episode: 284 EXTRA Bring Joy to Your Customers and the Money Will Follow
Description:
Capitalism is great
One failure of capitalism: if a great idea has no business model, it's unlikely to be pursued - if it doesn't make money, it won't happen.
For innovative new products, we need to measure a different metric - JOY
Some ideas are AMAZING, but they don't make money
Even if they are great, you have to look at them through a commercial lens
The ideas go away when companies can't figure out how to make money at it
The idea must fulfill the customer's desire - you must bring them joy, and the money will follow.
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