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Podcast: The SaaS Revolution Show
Episode: You Mon Tsang on customer success, plus ChurnZero's remote work framework
Description: You Mon Tsang, CEO and founder of ChurnZero is this week's guest on The SaaS Revolution Show.
This episode is a 2-4-1: in the first half he focuses on how early stage SaaS companies can build out their customer success function. Then in the second half he shares ChurnZero's framework for rotational remote work, balancing time in the office with remote time for deep work.
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