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Podcast: Leaders, Innovators and Big Ideas - the Rainforest podcast
Episode: Michael Hayward Hosts Derek Manns (Stagehand) on the LIBI Podcast
Description: Thank you for listening to the Leaders, Innovators and Big Ideas podcast, supported by Rainforest Alberta. The podcast that highlights those people who are contributing to and/or supporting the innovation ecosystem in Alberta.
Michael G Hayward I am a customer experience and marketing professional with experience in hospitality, travel and retail and am known for crafting exceptional 'nose-to-tail' customer experiences where you don't have direct control of all the points of contact. I bring stakeholders together and develop a shared view of the customer's journey, and help them understand how they contribute to it, and impact it...