Want to create an interactive transcript for this episode?
Podcast: The IT Experts Podcast
Episode: EP066 â BF Edition â Building MSP Leadership Confidence Part 2
Description: Again, this episode is brought to you after we ran a quarterly planning session with our IT Experts Mastermind Program Clients and in the previous episode, we talked about how communication in general can help you build confidence.  In this second part, we go more detailed in terms of the business elements of being an MSP business leader. Here are my next three tips for you in this episode to help you out: Get to know your numbers and metrics. Cascade your vision to your team. Build and measure employee engagement.   Of course, I expanded all of...