Want to create an interactive transcript for this episode?
Podcast: The IT Experts Podcast
Episode: EP052 - The Future of the MSP Business with Jason Kemsley and Ian Luckett Part 2
Description: I asked Jason what the relationship with new clients will look like in the future, and how conversations will change. Jason believes that the biggest fundamental change in terms of client relationships is that the goals of technology will then be a direct alignment to the goals of the business. Jason and I then talked briefly about sales and how sales language is so important. I shared how it's similar in our very own IT Experts Community within the IT Experts App where we don't sell but rather focus on giving value and explaining how...