Want to create an interactive transcript for this episode?
Podcast: The Glossy Podcast
Episode: Andie founder and CEO Melanie Travis: Investing in customer service is good business
Description: In 2016, Victoria's Secret dropped out of the swimwear market, a business worth $500 million to the company. That same year, Melanie Travis founded Andie Co., the direct-to-consumer swimwear company allowing consumers order, try on and send back as many swimsuits as they'd like. Regardless of a massive brand bowing out from the sector, Travis said, "There's room for competition. This is not a winner-take-all market." Instead, it's a market worth billions of dollars per year and growing."Swimwear is bigger than the men's shaving market, and God knows how many razor startups [there are]," Travis said.Tr...