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Podcast: The Inner Chief
Episode: #184 Jonathan Barouch, Founder and CEO Local Measure on Transforming Customer Experience with Technology and Culture
Description: In this episode, we meet Jonathan Barouch, serial entrepreneur and the founder and CEO of Local Measure. Jonathan was also the founder of fastflowers.com.au one of Australia's first e-commerce companies and is an ambassador for the Sydney Story Factory. www.chiefmaker.com/184 We talk all about: What he learned from his early days starting, growing and selling one of Australia's first e-commerce companies What most companies get wrong in measuring customer service How technology has helped transform the way we measure and engage with customer in real-time The importance of aligning technology and...