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Podcast: Fraudology Podcast with Karisse Hendrick
Episode: Bridging the Gap: Merchant and Bank Perspectives on Fraud
Description: Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology Karisse Hendrick sits down with Angela Diaz, a seasoned fraud and risk management expert with nearly two decades of experience across both the merchant and banking sectors. Angela shares her unique journey from customer service to fraud prevention, offering invaluable insights into the complex world of financial crime.The conversation delves deep into the challenges faced by banks and merchants in combating fraud, particularly first-party fraud. Angela explains the intricate balance between protecting customers and mitigating losses, shedding...