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Podcast: The Canine Paradigm
Episode: Episode 69: Customer expectations
Description: Customer expectations can be varied. What we mean by that is that some customers have reasonable views and others, well they don’t.
Some have an expectation, however they fail to maintain the most simplistic obligation.
We all find this frustrating. Anyone in any industry does when you know that the only way results will be maintained or improved is with cooperation.
The expectations of customers can be over the top, unachievable and bizarre. The only time it’s a problem is when you or any industry professional allows the belief to continue.
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