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Podcast: Product Mastery Now for Product Managers, Leaders, and Innovators
Episode: 483: Nailing the customer experience to improve product value – with Jason Friedman
Description:
How product managers can design their customer experience journey
We all want to create products that customers find valuable and even delightful. But accomplishing that is complicated, and some teams lose focus on the real objective or start without a clear vision for what they need to accomplish. How can using the customer experience journey help you make better products?
We are about to find out with Jason Friedman. Jason has started successful businesses in several industries including medical diagnostics, automotive, spirits, and digital media. He has taken his experience and knowledge and...