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Podcast: The Wealthy Entrepreneur
Episode: From CIA to CX Expert: Joey Coleman on Building Unbreakable Relationships in Business Part 1
Description: Today, our host Bob Gauvreau is joined by best-selling author and renowned speaker Joey Coleman to explore a powerful truth in business: growth starts with retention. From his early days working with the CIA to advising Fortune 500 companies, Joey delivers practical strategies and deep insights that every business owner needs to hear. He breaks down why as many as 70% of customers leave within the first 100 days—and what you can do to change that, starting with simple, human-focused steps like reducing buyer’s remorse and improving early customer touchpoints. Joey is the author of Never Lose...