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Podcast: The CMO Podcast
Episode: Vinoo Vijay (H&R Block) | Become Customer-Centric
Description: Vinoo Vijay is the CMO of H&R Block, which is one of the largest tax preparation services in the United States and Canada. Before stepping into the CMO role at H&R Block, Vinoo was the CMO of TD Bank, where he and his team transformed the company to be more customer-centric and broke a lot of industry norms. At H&R Block, he is focused on doing same thing by prioritizing people at the forefront of each customer interaction – instead of the tax codes.In this conversation, Vinoo shares the many life and career experiences tha...