Want to create an interactive transcript for this episode?
Podcast: RESTAURANT STRATEGY
Episode: Kill 'em with Kindness
Description: #34 - Kill 'em with Kindness
There’s this thing in our industry… call it tradition or whatever… where the Chef is often portrayed as this tyrant, lording over the kitchen. Slamming pots and pans, screaming at the cooks, and striking fear into the servers that dare to enter that sacred space. But the longer I spend in the industry, the more I’ve been questioning that behavior. This episode is an addendum of sorts to the string of episodes I did a few week back where we talked about leadership, staffing, and management. I'm going to make the case...