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Podcast: Customer Experience Superheroes
Episode: CX Superheroes podcast - Series 14 Episode 4 - Human Centric Research - Agnieszka Mroczek - MD at GEKO
Description: As the host of the CX Superheroes I have the privilege of speaking to some of the smartest, progressive and qualified individuals from the world of customer experience. Across the discipline we find we touch other disciplines as well, such as research and UX. And in this episodes our guest is a specialist from this area UX and CX Research; Agnieszka Mroczek, owner of GEKO Research based in Poland. In discussion, Agnieszka shares how her pure research background gives her the training creating customer-centric solutions and leveraging qualitative research in product and service design. We hear about t...