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Podcast: Profiles in Risk
Episode: E141: Thomas Sheffield, SVP Specialty Claims at QBE, on Claims, AI & Analytics
Description: In this special episode of Profiles in Risk, I preview The Insurance Nexus Insurance AI & Analytics USA Conference (May 2 & 3 - Chicago) by talking AI and claims with Thomas Sheffield, SVP of Specialty Claims for QBE. We discussed:ABOUT THOMAS- Thomas, can you describe what you do?- What is the challenge in managing claims from Specialty lines vs traditional claims?ABOUT AI- There are many "definitions" of AI, how do you define it?- How are AI and analytics changing claims...