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Podcast: Profiles in Risk
Episode: E82 - Extreme Agency Makeover with Kelly Donahue-Piro
Description: This episode is sponsored by IA Path - Online Adjuster Training. Go to https://iapath.comThis episode was almost too much fun. Tony and I discuss all things agency with Kelly Donahue-Piro, President of Agency Performance Partners. Kelly discusses the things that great agencies do (and why poor performing agencies are poor performing). As Kelly mentions, great agencies strive for excellence. They hold everyone accountable and they execute their vision for excellence in every aspect of the business from recruiting and hiring to training to performance management. We had a great discussion about personal lines agencies an...