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Podcast: eCommerce Scaling Secrets by Alex Fedotoff
Episode: 15: How To Do Customer Service Like An 8-Figure Ecommerce Store
Description: In this video I interview Philippe Roireau, who is behind the #1 Shopify Helpdesk App - Gorgias.
My and Philippe discuss why you should build a customer service team, but more importantly - when.
This video is ideal for people who are doing low 6-Figures per year, as well as people who are doing over a million per year with Shopify dropshipping & ecommerce.
Here are the topics we cover in this video:
1:00 - 2:13 Why customer service is becoming super important in dropshipping and in ecommerce in general
2:15 - 3:20 How to set-up...