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Podcast: The Bunker – News without the nonsense
Episode: Why sorry seems to be the hardest word in politics
Description: A good apology can make or break a politician. So why are so many public figures so bad at saying sorry? Jacob Jarvis unearths the fine art of apologising with ‘sorry watchers’ Susan McCarthy and Marjorie Ingall, co-authors of Sorry, sorry, sorry: the case for good apologies.
“We rarely teach children why they should apologise, we just tell them they should.” – Marjorie Ingall
“Apologising is hard, and so it’s instinctive to protect ourselves because we don’t want to mess up.” – Susan McCarthy
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