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Podcast: Digital Hospitality
Episode: How Kickfin Helped Riot Hospitality Eliminate the Back-Office Bottleneck
Description: J Goldin is the Systems Director at Riot Hospitality Group, a company known for high-volume, high-energy nightlife experiences. But behind the scenes, he is focused on precision, not chaos. In this episode, Goldin explains how technology, particularly Kickfin, has transformed Riot’s tip payout process. The result is saved time, fewer errors, and more managers on the floor where they belong. From eliminating cash to building custom tip structures that scale, Goldin shows how a thoughtful tech stack can drive efficiency without losing the human touch. It is a look at what it really takes to run a modern ni...