Want to create an interactive transcript for this episode?
Podcast: The Herald Sun - News Feed
Episode: Optus Will Not Refund Customers After Massive Outage 09/11/2023
Description: Anthony Albanese is being urged to use rugby league as a “soft diplomacy” tool as the threat of China continues to loom over Australia’s relationship with Pacific Island nations. Optus executives have declared the telco will not refund customers for one of the worst telecommunications outages in Australian history because most would get “less than $2” and instead it will “reward” the patience and loyalty of those who do not leave the company. Any delays to the Metro West train line could hold Sydney’s cruising industry back for the next decade, businesses operating out of White Bay Cru...