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Podcast: QSR Uncut
Episode: How quick service and full service can coexist in one brand
Description: We've all heard that full service has suffered the worst of the pandemic's effects, while quick service has thrived because of off-premises channels. But very few brands have experienced both sides of the service aisle quite like Dish Society.Launched in 2014, Dish Society is a flex-casual concept, serving counter service by day and full service by night at five Houston-area locations. And throughout the pandemic, the brand has witnessed first-hand how both service styles could be directly affected by COVID-19.Dish Society founder and CEO Aaron Lyons joins the podcast to talk about how the...