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Podcast: The Derm Vet Podcast
Episode: 25. 5 tips to set client expectations
Description: Send me a derm question or story!Down & Dirty Derm! Today's topic... 5 tips to help set your client expectations when dealing with chronic allergies. To starting the conversation about allergies, getting owners to actually use flea control, and calming angry clients when another ear infection happens... these are quick tips that can help client communication be more effective.1. Plant the seed2. Be proactive about flares3. Empathize and relate4. Do what is possible5. Relate it to humans