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Podcast: Inside EMS
Episode: Criticism 101: Why you should stop blowing off feedback
Description: When it comes to taking criticism, EMS professionals are … not great. In this episode of Inside EMS, cohosts Chris Cebollero and Kelly Grayson get real about why criticism hits so hard and how we can start to deal with it like grownups (instead of defensive toddlers). They break down Chris’s recent article, “10 practical tips for responding to criticism,” sharing personal stories of defensiveness, arrogance and the long road to emotional intelligence.
From learning to separate emotion from feedback to asking for clarification and recognizing when there’s truth in someone’s harsh words, this episode is a masterclas...