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Podcast: Under the Influence with Martin Harvey
Episode: Retention Killers - The 4 Biggest First Visit Mistakes (And How to Fix Them)
Description: You’re doing 90% right. So why are people still dropping out?In this kickoff episode of The Retention Killer Series, Martin breaks down the 4 biggest mistakes chiropractors make on a new patient’s first visit—and how small tweaks can lead to big wins in retention.You’ll learn:How to connect before you go clinicalThe one question that makes patients see the true size of their problemWhy testing only for pain is a dead-endHow to frame your exam so it actually means somethingIf...