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Podcast: eCommerce Badassery
Episode: 25. Creating a Great Customer Experience and Building the Know, Like and Trust Factor
Description: You’ve heard the term know, like and trust… but the real question is how do you actually create that? Today we’re going through 6 things you can focus on right now to help you build the know, like and trust factor to grow your eCommerce business.
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What You’ll Learn:Â
The 3 MOST important questions to ask yourself to create a great customer experience
What your audience is craving and how to give it to them
How to create policies and procedures in your business that make your customer happy
Go Deeper:
Simon Si...